Dimplex Electric Heater CXD2000H NA User Manual

CXD2000H-NA  
U.S.  
08/50158/1 (U.S.) Issue 1  
 
Dimplex CXD Ceramic Radiant Heater  
Model(s) : CXD2000H-NA  
THESE INSTRUCTIONS SHOULD BE READ CAREFULLYAND RETAINED FOR FUTURE REFERENCE  
Installation  
Important Safety Advice  
Heaters are supplied with an integral wall bracket which may be  
fixed through the mounting holes to any suitable structure. The bracket  
positions the heater at the an angle of 45 degrees for optimum  
performance. The recommended fixing height is 1.8m from ground  
level - see Fig. 2.  
Because the Dimplex Ceramic Radiant Heater contains no  
moving parts little maintenance is required. Before  
undertaking any maintenance work on the heater due  
attention must be paid to the following:  
This heater is designed to be horizontally wall mounted  
only, it must not be ceiling mounted.  
The integral wall fixing bracket may be removed by fully unscrewing  
to facilitate its fixing.  
Always ensure a safe mounting height, at or above a  
minimum height of 1.8 metres from ground level, so that  
the heater can not be touched when in operation.  
The siting of the heater(s) should be such as to allow an even and  
uninterrupted distribution of radiation to the area(s) to be heated.  
When deciding upon the best location, consideration must be given  
to the following requirements:  
The heater must be wall mounted level ± 5º to the  
horizontal.  
a. Avoid structures which might vibrate e.g. crane gantries.  
Do not locate the heater immediately above or below a  
fixed socket outlet or connection box.  
These could adversely affect element life.  
b. Comfort and safety could be compromised unless the heater is  
Always disconnect the heater from the electricity supply  
before attempting to work on or near it.  
mounted at or above 1.8m from ground level.  
c. Allow a minimum of 500mm minimum clearance between the  
top of the heater and any horizontal surface - see Fig. 1.  
Always ensure a safe means of access using an access  
tower or properly supported ladder.  
Do not cover the heater.  
Element Replacement (see Fig. 4)  
Keep combustible materials away from the heater.  
WARNING – BEFORE UNDERTAKING THIS TASK ENSURE THE  
HEATER IS DISCONNECTED FROM THE ELECRICITYSUPPLYAND  
LEFT TO COOL FOR A MINIMUM OF 30 MINUTES.  
Do not position patio furniture, sunshades, awnings and  
other combustible materials too close to the heater.  
Do not use heater if the elements are broken - as injury  
may occur.  
1. The heater should be taken off the wall.  
2. Remove 3 screws to remove the rain shield (see ‘a’ in Fig. 4) to  
Allow adequate time (minimum of 30 mins.) for the  
elements and body casing to cool before attempting to  
work on the heater .  
gain access to the control box on the back of the heater.  
3. Remove 4 screws to remove the terminal block plate (see ‘b’ in  
Fig. 4) and disconnect the terminal block.  
Wiring between the heater and the spur outlet or isolation  
4. Remove 8 screws to remove the control box (see ‘c’ in Fig. 4).  
switch must be in  
polychloroprene).  
a
heat resisting cable (e.g.  
5. This will allow access to the elements. Remove the retaining  
clips and spring clips (f) to loosen the elements.  
Do not install less than 1.8 metres (6 feet) from ground  
level.  
6. Disconnect the elements from their terminal blocks.  
Warning: Please ensure all packaging is removed from  
the appliance before switching on.  
7. Remove the remaining 5 screws which hold the back panel (see  
‘d’ in Fig. 4).  
8. Remove the splash brackets (see ‘g’ in Fig. 4) on the elements.  
9. Bend the bars on the guard as indicated in Fig. 3 to remove it.  
General  
10. The old element should drop out through the front of the heater,  
reverse the process when replacing with the new element -  
Element Replacement Kit No. - FTELLN-1-KIT (Optional).  
Your Dimplex Ceramic Radiant Heater uses ceramic elements which  
produce a high proportion of their output in the long-wave infra-red.  
This provides a high comfort factor – similar to the natural energy  
from the sun.  
Cleaning and User Maintenance  
WARNING: BEFORE UNDERTAKING CLEANING OR MAINTENANCE  
WORK ON THE APPLIANCE, DISCONNECT THE ELECTRICITY  
SUPPLY.  
Electrical  
The installation of this appliance should be carried out by a  
competent electrician and be in accordance with the current  
IEE wiring regulations and any local or insurance regulations.  
Since the appliance contains no moving parts little maintenance is  
required beyond cleaning and element replacement. It is however  
essential that the heater is not operated with an accumulation of  
dust or dirt on the element, as this can cause a build up of heat and  
eventual damage. For this reason the heater must be inspected  
regularly, depending upon conditions and at least at yearly intervals.  
Allow adequate time for the element and body casing to cool before  
attempting to work on the heater - a minimum time of 30 minutes is  
recommended.  
The CXD2000H-NA is designed for use on a 230-240V AC single  
phase supply.  
An all-pole isolating switch with a minimum separation of 3mm in  
each pole must be fitted to facilitate isolation. This switch must either  
be positioned inside a building or have an IP rating against water  
ingress suitable for external installation.  
The appliance must be supplied through a residual current device  
(RCD) having a rated residual operating current not exceeding 30mA.  
The appliance must be connected to a socket-outlet having an earthing  
contact.  
We recommend that a cable with a minimum specification of H07RN-  
F polychloroprene sheathed or similar be used with a minimum  
temperature rating of 90°C.  
The wiring to the appliance must be connected with a UL approved  
watertight connection for outdoor use. Remove rain shield for access  
to this connection and then replace rain shield once connection is  
completed.Appliance must have rain shield installed at all times during  
operation.  
Note : Always ensure the cable grip is tightened.  
 
Limited Warranty  
Dimplex will in its sole discretion either repair or replace such  
defective Product or part without charge. If Dimplex is unable to  
repair or replace the Product or part, or if repair or replacement  
is not commercially practicable or cannot be timely made, Dimplex  
may, in lieu of repair or replacement, choose to refund the  
purchase price for the Product or part.  
Products to which this limited warranty applies  
This limited warranty applies to your newly purchased Dimplex  
outdoor heater. This limited warranty applies only to purchases  
made in any province of Canada except for Yukon Territory, Nunavut,  
or Northwest Territories or in any of the 50 States of the USA (and  
the District of Columbia) except for Hawaii and Alaska. This limited  
warranty applies to the original purchaser of the Product only and is  
not transferable.  
Limited warranty service will be performed solely by dealers or  
service agents of Dimplex authorized to provide limited warranty  
services.  
The purchaser is responsible for removal and transportation of  
Products excluded from this limited warranty  
the Product or part (and any repaired or replacement Product or  
part) to and from the authorized dealer’s or service agent’s place  
of business.  
Products purchased in Yukon Territory, Nunavut, Northwest  
Territories, Hawaii, or Alaska are not covered by this limited warranty.  
Products purchased in these States, provinces, or territories are  
sold AS IS without warranty or condition of any kind (including,  
without limitation, any implied warranties or conditions of  
merchantability or fitness for a particular purpose) and the entire risk  
of as to the quality and performance of the products is with the  
purchaser, and in the event of a defect the purchaser assumes the  
entire cost of all necessary servicing or repair.  
This limited warranty does not entitle the purchaser to on-site or  
in-home services. On-site or in-home services may be performed  
at the purchaser’s specific request and expense at Dimplex’s  
then-current rates for such services.  
Dimplex will not be responsible for, and the limited warranty  
services shall not include, any expense incurred for installation  
or removal of the Product or part (or any replacement Product or  
part) or any labour or transportation costs. Such costs shall be  
the purchaser’s responsibility.  
What this limited warranty covers and for how long  
Products covered by this limited warranty have been tested and  
inspected prior to shipment and, subject to the provisions of this  
warranty, Dimplex warrants such products to be free from defects  
in material and workmanship in respect of the heater components of  
the Product for a period of 12 months; and in respect of the heating  
elements of the product for a period of 60 days from the date of the  
first purchase of the Product.  
What Dimplex and its dealers and service agents are  
also not responsible for:  
IN NO EVENT WILL DIMPLEX, or ITS DIRECTORS, OFFICERS, OR  
AGENTS, BE LIABLE TO the PURCHASER OR ANY THIRD PARTy,  
WHETHER IN CONTRACT, INTORT, OR ONANYOTHER BASIS, FOR  
ANYINDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL,  
OR INCIDENTALLOSS, COST, OR DAMAGEARISING OUT OF OR IN  
CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY  
TO USETHE PRODUCT, EVEN IF DIMPLEX OR ITS directors, officers,  
orAGENTS HAVE BEENADVISED OF THE POSSIBILITY OF SUCH  
LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR  
DAMAGESARE FORESEEABLE. IN NO EVENTWILLDIMPLEX, or ITS  
OFFICERS, DIRECTORS, ORAGENTs BE LIABLE FOR any DIRECT  
LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE  
PRICEOFTHEPRODUCT.  
This limited warranty period also applies to any implied warranties  
that may exist under applicable law. Some jurisdictions do not allow  
limitations on how long an implied warranty lasts, so the above  
limitation may not apply to the purchaser.  
What this limited warranty does not cover  
This limited warranty does not apply to Products that have been  
repaired (except by Dimplex or its authorized service representatives)  
or otherwise altered. This limited warranty does further not apply to  
defects resulting from misuse, abuse, accident, neglect, incorrect  
installation, improper maintenance or handling, operation with an  
incorrect power source, fire or other circumstance outside of  
Dimplex’s control including, without limitation, an Act of God.  
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR  
LIMITATION OF INCIDENTALOR CONSEQUENTIALDAMAGES, SO  
THEABOVE LIMITATION OR EXCLUSION MAY NOTAPPLY TO THE  
PURCHASER.  
What you must do to get service under this limited  
warranty  
Defects must be brought to the attention of Dimplex Technical Service  
by contacting Dimplex at 1-888-DIMPLEX (1-888-346-7539), or 1367  
Industrial Road, Cambridge Ontario, Canada N1R 7G8. Please have  
proof of purchase, catalogue/model and serial numbers available  
when calling. Limited warranty service requires a proof of purchase  
of the Product.  
How State and Provincial law apply  
This limited warranty gives you specific legal rights, and you may  
also have other rights which vary from jurisdiction to jurisdiction.  
The provisions of the United Nations Convention on Contracts for the  
Sale of Goods shall not apply to this limited warranty or the sale of  
Product covered by this limited warranty.  
What Dimplex will do in the event of a defect  
In the event the Product or part covered by this limited warranty is  
proven to be defective in material or workmanship during, in the One  
Year Warranty or 60 Day Warranty period, as applicable, you have  
the following rights:  
If you have any technical questions regarding the operation of your Ceramic Radiant Heater have your Model and Serial Number ready, and  
contact Dimplex North America technical support at 1-888-DIMPLEX (1-888-346-7539) before returning the product to the point of purchase.  
1-888-DIMPLEX  
1367 Industrial Road  
Cambridge, Ontario  
1-888-346-7539  
Canada, N1R 7G8  
Approved for use in the United States and Canada  
 

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